At Oh! Ride, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and share your information when you use our mobile applications, websites, and other online products and services (collectively referred to as the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
This Privacy Policy applies to all individuals worldwide who use our apps or Services to request transportation. Please note that this policy does not apply to information we collect from or about drivers, couriers, partner transportation companies, or any other persons who use the Oh! Ride platform under license (collectively referred to as "Drivers").
Information You Provide to Us: We collect information you provide directly to us, such as when you create or modify your account, contact customer support, or otherwise communicate with us. This may include your name, email, phone number, postal address, profile picture, payment method, items requested for destination, pickup services, pickup notes, and any other information you choose to provide.
Background Location Information: We may request access or permission to and track location-based information from your mobile device, both while you are using the app and in the background, to provide continuous location-based services. This is essential for core features such as trip request, ensuring efficient route planning, and enhancing safety features. If you wish to change our access or permissions, you may do so in your device’s settings. However, please note that disabling background location may affect the functionality of our Services.
You have the right to access, correct, and delete your personal information. You can manage your account information and communication preferences through the Oh! Ride app.
If you have any questions or concerns about this Privacy Policy, please contact us at 0778294350 or write to us at Oh! Ride Headquarters: Ponnalai Road, Kaddudai, Manipay, Jaffna.
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the Services or other means.